For High Intensity Support Providers

NDIS Documents for High Intensity Support Providers

High intensity daily personal activities carry the most clinical risk in the scheme, and the audit reflects it: full Core Module plus Module 1, with auditors sampling care plans, delegation records, and worker competency for every descriptor you deliver. Here is the documentation that scope demands.

What Module 1 registration involves

High intensity daily personal activities is registration group 0104, a certification-pathway group that adds Module 1 of the Practice Standards to your audit scope. The high intensity support skills descriptors cover supports such as:

  • Complex bowel care
  • Enteral feeding and management
  • Severe dysphagia management
  • Tracheostomy management
  • Urinary catheter management
  • Ventilator management
  • Subcutaneous injections
  • Complex wound care

For each descriptor in your scope, the audit tests the same chain: a current clinical assessment, a support-specific care plan, a worker trained and assessed as competent for that participant's support, and documented oversight by an appropriately qualified health practitioner.

What auditors look for

  • Clinical governance that exists in practice. A named clinical lead, documented delegation and supervision arrangements, and evidence the oversight actually happens: review schedules met, competency sign-offs current, clinical incidents escalated.
  • Care plans per support, per participant. Generic personal care plans are a standard finding. Each high intensity support needs its own plan reflecting the participant's clinical assessment, emergency response steps, and review dates.
  • Competency, not just certificates. Training records that show both the course and the practical competency assessment for each worker against each descriptor, plus refresher cycles.
  • Medication and clinical records. Medication management procedures, administration records, PRN protocols, and secure storage arrangements.
  • Incident management with clinical depth. Your incident system needs to capture clinical deterioration and near misses, not just falls and complaints, with escalation pathways workers can recite in Stage 2 interviews.

How the package maps to a Module 1 registration

Audit scope What the package provides
Core Module Governance, risk management, incident and complaints systems, privacy and consent, service agreements, emergency and disaster management, and the underlying registers
Module 1 Clinical governance framework, delegation and supervision protocols, descriptor-specific care planning templates, medication management procedures, competency assessment tools, and clinical risk assessments
Workforce documents Training register, competency matrices, worker screening tracking, and induction documentation aligned to high intensity requirements

The documents arrive in editable Word format and are structured against the Practice Standards outcomes, so your auditor can trace every Module 1 requirement to a specific document. See the full package contents and the cost guide for what the rest of the registration journey involves.

A note for SIL and daily personal activities providers

Module 1 rarely travels alone. Most providers delivering high intensity supports also hold 0107 (daily personal activities) and many operate SIL settings where Module 2a applies as well. Because the package covers the Core Module and Modules 1 to 5 in one purchase, a widening scope changes your audit, not your documentation bill.

Frequently Asked Questions

What counts as a high intensity support under the NDIS?
High intensity daily personal activities (registration group 0104) cover supports delivered under the high intensity support skills descriptors, including complex bowel care, enteral feeding and management, severe dysphagia management, tracheostomy management, urinary catheter management, ventilator management, subcutaneous injections, and complex wound care. The NDIS Commission's skills descriptors define the competency expectations for each.
Do I need a registered nurse to deliver high intensity supports?
You need a clinical governance arrangement appropriate to the supports you deliver. In practice that usually means a registered nurse or relevant health practitioner responsible for assessment, delegation, training sign-off, and oversight of support workers performing high intensity tasks. Auditors test that the delegation chain is documented and actually operating.
Is Module 1 audited on top of the Core Module?
Yes. Group 0104 is a certification-pathway group, so your audit covers the full Core Module plus Module 1's outcomes for each high intensity support you deliver. Stage 2 sampling will include care plans, competency assessments, and training records for the specific descriptors in your scope.
Does the package include the Module 1 clinical documentation?
Yes. Module 1 is one of the deepest sections of the package: clinical governance framework, delegation and supervision protocols, support-specific care plan templates, medication management procedures, competency assessment tools, and the training and clinical incident records auditors sample.

One Package, Every Module You Need

The complete package includes 220+ editable policies, procedures, forms, and registers covering the Core Module and Modules 1 to 5, so your documentation is ready whichever registration groups you choose. One-time payment of $1,500 AUD.