Refund Policy
Last updated: June 2026
Our NDIS Registration Document Package is a digital product delivered via email. Because it can be downloaded and used immediately, refunds are generally not available after purchase.
When a Refund May Be Considered
We may consider a refund in rare circumstances, such as:
- Duplicate purchase: if you accidentally purchase the same package twice.
How to Request a Refund
- Contact us within 7 days of your purchase via our Contact page.
- Include your order confirmation email and a brief explanation.
- If approved, refunds will be processed to the original payment method within 5 to 10 business days.
Before You Buy
We strongly encourage you to review:
- What's Included: full package overview
- FAQ: common questions
- Disclaimer: important information about our products
Australian Consumer Law
This policy does not affect your rights under Australian Consumer Law. You retain any guarantees or remedies that cannot be excluded by law.
If you have any questions about our refund policy, please don't hesitate to contact us.
Contact Us